Privacy Policy

Last updated: May 2026

1. Who We Are

SafeWays Companion is a personal safety application operated by SafeWays UK.

Contact: contact@safewaysuk.co.uk

Website: safewaysuk.co.uk

2. What Data We Collect

  • Name and email address on registration
  • Date of birth for age verification only
  • Phone number if you choose to provide it
  • Your location โ€” only during active walks or when you activate an emergency feature, never in the background
  • Trusted contact names, phone numbers and email addresses
  • Audio recordings during SOS events โ€” deleted automatically after 30 days
  • Safety reports you submit to the community map
  • SafeChat messages โ€” deleted automatically after 30 days
  • For child accounts: name, age group, school name, approved destinations, and parent or guardian details

3. How We Use Your Data

  • To provide the SafeWays Companion personal safety service
  • To send emergency alerts to your chosen contacts
  • To share your location during walks with selected contacts only
  • To verify trusted contact connections
  • We never sell your data to any third party
  • We never share your data with advertisers

4. Children's Data

  • Child accounts require parental or guardian consent before activation
  • A child's location is only ever shared with their parent or guardian and named trusted contacts
  • Child data is never used commercially
  • SafeWays Companion is compliant with the UK Age Appropriate Design Code
  • Parents can request full deletion of a child's data by emailing contact@safewaysuk.co.uk

5. Data Sharing

  • We only share data with contacts you explicitly add to your Safety Circle
  • We use Base44 as our platform infrastructure provider
  • We may share data with law enforcement if legally required to do so
  • We never share data with advertisers or data brokers

6. Data Retention

  • Walk tracking data: deleted automatically after 30 days
  • Audio and video recordings: deleted automatically after 30 days
  • SafeChat messages: deleted automatically after 30 days
  • Account data: retained until you request deletion

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (Right to Erasure)
  • Restrict how we process your data
  • Data portability

To exercise any of these rights, email us at contact@safewaysuk.co.uk.

8. Cookies

We use only essential cookies to keep you logged in to the application. We do not use advertising cookies or tracking cookies of any kind.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of SafeWays Companion after changes are published constitutes acceptance of the updated policy.

10. Contact

SafeWays UK

Email: contact@safewaysuk.co.uk

Website: safewaysuk.co.uk

SafeWays Companion by SafeWays UK

safewaysuk.co.uk ยท contact@safewaysuk.co.uk